A 100% client satisfaction rating!
Client satisfaction is so important to us that we have taken the additional step to utilize GuildQuality, an independent service that provides customer satisfaction surveys for building professionals. For the past 11 years, our participation ensures homeowners can read unbiased, detailed reviews from our customers to verify the quality of our company.
Our Clients Give Us A+ Ratings
- Original Design 100% 100%
- Construction Quality 98% 98%
- Trust 99% 99%
- Innovation 96% 96%
- Expertise 100% 100%
- Clean and Safe 100% 100%
- Understood Needs 99% 99%
- Likely to Recommend 99% 99%
- Warranty Satisfaction 100% 100%
- Communication 96% 96%
I wish all contractors conducted their business this way
I cannot emphasize enough how easy our lead carpenter made this project. It was large and complicated in scope and he handled every aspect perfectly. Having a lead carpenter to coordinate vendors and subs is a wonderful business model. I wish all contractors conducted their business this way.
— Donna and Matt B. – Mount Laurel, NJ
Overall I was very happy with the job and we are enjoying using the new bathroom.
— Patrick and Joyce M. – Moorestown, NJ
Can’t imagine using any other construction company
R. Craig Lord Construction has done several jobs for us, and at this point, I can’t imagine using any other construction company.
— Phil and Kathy C. – Moorestown, NJ
Absolutely fantastic contractor
R. Craig Lord Construction is an absolutely fantastic contractor. We recently hired them to finish our basement. This was my first major construction project and I had a LOT of concerns going in (like, ‘How do I know I am not being taken advantage of?,’ ‘How can I trust strangers to be in my home when I am at work?’, ‘What if I don’t like the finished product?’). R. Craig Lord Construction were first rate all the way. They walked us through every step of the process, worked to make sure that everyone was on the same page about exactly what would be done and what it would cost, established (and stuck to) a clear timeline, and generally inspired confidence throughout the project. They assigned a lead carpenter – the incomparable Jim – who was on site all day, every day, to make sure that things ran smoothly. The end product exceeded every expectation. It has transformed our home!
— Christine M. – Cherry Hill, NJ
Exceeded our expectations
We recently remodeled our basement with the team at R. Craig Lord. This experience exceeded our expectations from start to finish. Our meetings prior to signing a contract were informative and comfortable. We never felt pressured or misled. It made our decision to move forward with the project an easy one. Once the project began we had the pleasure to work with Gary as our lead carpenter. Gary managed the project professionally and his workmanship speaks for itself. Our basement/laundry room is a warm, comfortable place to hang out. We couldn’t be happier.
— Amy S. & John C. – Palymyra, NJ
Excellent experience! The quality of the work and the professionalism of the staff was exceptional. The team made the entire process run smoothly and stress-free.
We appreciated meeting our lead carpenter before the project started and we were introduced to each subcontractor who came to our home as the job was being competed. Also, the job site was always cleaned up at the end of the day. We would definitely use this company again.
— Linda D. – Mount Laurel, NJ
We are very happy
Kitchen was remodeled with new cabinets. The work was done in a timely fashion. There was a foreman on the job each day. He also did a lot of the work. We are very happy with the finished work. We liked the way any changes were taken care of and billed. No surprises with final bill.
— Nancy and Larry W. – Moorestown, NJ
Very knowledgeable and efficient
They worked on my kitchen and laundry area. All of the plumbing and electrical problems were solved and remedied efficiently. They finished the re insulation and the reconstruction. All work passed the town’s inspections on the first evaluation. All suppliers of goods and services were very knowledgeable and efficient. The lead carpenter, workers and entire staff were professional, proficient and personable.
— Barbara and Abe S. – Moorestown, NJ
I am highly satisfied with this company and I would highly recommend them to anybody. I couldn’t be more pleased with how professional they were. They are the best and I am highly satisfied with the end product.
— Barbara and Fred Y. – Moorestown, NJ
Great work by entire staff!
Great work by entire staff! Professional and organized. The lead carpenter and other carpenters working on our job were incredible, such teamwork, work ethic and work quality !
— Barbara and Tom W. – Cinnaminson, NJ
Great customer service
They have the most professional integrity, do beautiful work with quality workmanship, and show the utmost respect for clients. Great customer service.
— Vickie L. – Moorestown, NJ
A very trustworthy company
We have used R. Craig Lord for a major renovation and minor ones. They are a very trustworthy company with highly skilled craftsmen and excellent customer service.
— Ingrid W. – Riverton, NJ
We would definitely use them again
We used Craig Lord for a fairly large renovation to our house, including a new screened in porch, new laundry room, new master bath and new kitchen. I couldn’t have asked for a more professional group of contractors, all coordinated by Craig Lord’s conscientious and skilled master carpenter, Gary, who was on site everyday. There were no delays, the crew was neat and I felt my input was really appreciated. It was so reassuring to know that things were going to be done correctly and to my specifications. We will definitely use them again for future projects. I get so many compliments on all their work.
— Donna B. – Moorestown, NJ
We highly recommend
R. Craig Lord Construction Co. has completed several projects for us. The most recent project involved enlarging our master bathroom and walk-in closet (including a custom closet system), and also making our attic space much more functional. All of the Lead Carpenters have worked on our various projects and they’re all very talented craftsmen, paying great attention to every detail. In addition, they always left the workspaces clean and neat at the end of the day. Everyone in the company is very personable and easy to deal with. We really like the fact that the company is a design-build firm. We highly recommend this company.
— Phil and Kathy C. – Moorestown, NJ
Exceeded our expectations
R. Craig Lord Construction Company helped us create a beautiful and functional deck and ramp on the side of a house we recently purchased. The project exceeded our expectations. All through the construction we were receiving compliments from the neighbors. The workers were expert craftsmen who were considerate, courteous and clean. The addition looks like it has always been part of the house. We are totally pleased.
— Joseph and Gwen W. – Delanco, NJ
On time and on budget
We hired R. Craig Lord Construction Company to finish our basement and to redesign our front entrance. Both projects were completed on time and on budget. The foremen / lead carpenter was onsite every day and all the tradesmen were courteous and respectful. The quality of the work was outstanding, and our vision was perfectly realized. Throughout the project, they kept our home clean and safe. Overall we had an excellent experience and we will be using them again.
— Elliot and Becky S. – Moorestown, NJ
Committed to the highest standards
I recently completed a major renovation project with Craig. The design involved removing walls, replacing floors, updating lighting and complete bathroom and kitchen renovations. The finished project, my home, is more beautiful than I could ever have dreamed of. His ace crew is talented, punctual, and committed to the highest standards of quality; getting it done right no matter what it takes. The project foreman Carl is as good as they come. I recommend their company and services without reservation.
— Bernadette and Paul C. – Moorestown, NJ
Great attention to detail
We have worked with R. Craig Lord for multiple renovations at our home. They have great attention to detail, the projects were always delivered on time. Workmen were professional, pleasant to have in our home and always cleaned up their work areas at the end of every work day. I highly recommend them, and I am currently using them for another in home project.
— Ann B. – Moorestown, NJ
Outstanding company with a very professional and knowledgeable staff. Treat your house as if it were their own. Employ only the best sub’s. Would highly recommend to anyone looking to have a project done RIGHT!
— Angela and Patrick C. – Moorestown, NJ
Honest and totally trustworthy
Any renovation can be disruptive to a home. R. Craig Lord Const. Co. Inc. understands that and provides the work with professionalism and respect for the customer and their property. But first, with any renovation the question is, “Who do you trust?” Beyond the beautiful work they do, we appreciate the character of the company. We find them to be honest and totally trustworthy. For us that is a primary consideration.
— Karen S. and Charles L. – Delanco, NJ
Excellent experience! Would absolutely contract their services again. The quality of the work and the professionalism of their staff was exceptional.
— Linda and David D. – Mount Laurel, NJ
R. Craig Lord Construction has done multiple projects for us over the past 20 years: All First Rate!
— Elizabeth and David R. – Riverton, NJ
They take pride in their work
We really enjoy working with R. Craig Lord Construction and believe they take pride in their work! They are about making their clients happy.
— Joan C and Tom K. – Moorestown, NJ
Reputation for doing great work
R. Craig Lord Construction has a reputation around town for doing great work while being professional and trustworthy. We always admired a kitchen they did for our friends and these reasons contributed mightily to our decision to employ them.
— Donna and Matt B. – Mount Laurel, NJ