
I am always cognizant of analogies between other aspects of my
life and my profession. Just the other day, I found a good one.
Like just about everything else these days, air travel has seen
some major increases in costs. Faced with a trip in February, I
was shocked with some of the prices for flights from Philadelphia
to Florida. "Why not take the company jet?" you might ask.
Alas, Anthony had already booked it for a trip to Wilkes Barre,
but that is another story. Determined to find a deal, I set out to
find the cheapest flight.
The first step was a search of all major airlines serving my
destination. As expected, the costs were all very similar and in
my mind, still too high. I learned from a friend that I might
save some money if I flew out of Atlantic City. "This is great", I
thought, "I don't mind driving an extra forty minutes if it means
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saving big money". My initial cost estimate from the airline
reflected substantial savings compared to the other airlines. I
was about to be rewarded for being a smart consumer, and I was
excited at the prospect.
After filling in all the flight information and getting over the
"Robert Lord" issue, ("How could there be two of them?" the
computer wanted to know), I entered the payment phase of the
booking process. The first ripple in the otherwise smooth process
was when the pricing jumped by $35.00 per seat. This was called
a fuel surcharge. "Funny", I thought, "shouldn't the airline know
how much fuel it will take to fly to Florida? I hope so. I wouldn't
want to run out somewhere over Georgia." I rationalized that this
charge was ok because I was still way under the other estimates.
My first Change Order airline style.
The second charge, I was ready for; the baggage fee. Most airlines
charge for bags, but one of the airlines I had looked at included
bags with their pricing. In my case, the bag fees were the highest I
had ever seen. My confidence was beginning to erode as I clicked
on the select seats button. It seems at this airline if you want to
sit next to the people with whom you are traveling, (and I did,
at least on the way down), you have to pay a seat fee. Another
twenty-five bucks per seat changed hands.
At this point I had spent exactly the same amount of money I
had been quoted by the airline that flew from Philadelphia. On
February 9th I will be driving an extra forty minutes wishing I
had gone with the complete price instead of the price that only
appeared to be a bargain. Sound familiar?
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